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Returns and Exchange Policy

Effective Date: October 1, 2024

At Royal Palace Wig Boutique and Salon Suites, we strive to provide our customers with high-quality hair products.  Please read our Returns & Exchange Policy carefully before initiating any return or exchange.

Due to the nature of the product and sanitary purposes, all sales are FINAL. Our top priority is to provide you with outstanding customer service. We will try our best to accommodate any reasonable requests.  

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Return Policy:

All sales are FINAL. NO RETURNS OR EXCHANGES. If you find that your item has a manufacturer defect please notify us within 5 days of receiving your order and the item must be post marked for return to us within 7days. We will do our best to rectify the matter as we stand by our product with integrity. Once an order has been placed it can not be changed or modified.

To start a return, you can contact us at constance@royalpalacewigs.com or call 504-381-4978.

Your satisfaction is our top priority at Royal Palace Wig Boutique and Salon Suites. 

Sincerely,

Royal Palace Wig Boutique and Salon Suites Customer Support Team

FAQs

Frequently Asked Questions

What is a Salon Suite? +

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Who owns Salon Suites? +

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How much does it cost ? +

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Way Royal Palace Salon Suites +

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Royal Palace Salon Suite Rental vs. Traditional Salon
Booths +

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What kind of contracts do you provide? +

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